Privacy Policy

Effective Date: March 31, 2025

Clean Slate Mover ("we," "us," or "our") values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, use our services, or interact with us in any way. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect various types of personal information in the course of providing moving services, including:

Personal Identification Information: Name, address, phone number, email address.
Service Details: Information regarding the moving services you request, such as the origin and destination addresses, date of service, and any special requests.
Website Usage Information: IP addresses, browser types, and usage data through cookies or other tracking technologies when you visit our website.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: To schedule and complete your moving services, communicate with you about your move, and fulfill your service requests.
Payment Processing: To process payments and handle billing inquiries.
Customer Support: To respond to your inquiries, complaints, or other customer service requests.
Marketing: To send promotional emails, offers, or other marketing materials (you may opt out of marketing communications at any time).
Legal and Security Purposes: To comply with legal obligations, protect our rights, prevent fraud, and maintain the security of our services.

3. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate administrative, technical, and physical safeguards to protect it from unauthorized access, loss, alteration, or disclosure. However, no data transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

Your phone number will be used exclusively to send you messages you have opted to receive based on your consent.

We do not sell or share your personal information with third parties.

5. Phone Number Privacy Policy
We respect your privacy and are committed to protecting your personal information.

Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care related topics

Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.

Opt-Out: Reply "STOP" to unsubscribe or "HELP" for assistance.

Message Disclosures: Message frequency varies. Message and data rates may apply.

Data Security: Your data is protected and retained only as needed.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your user experience, analyze site traffic, and personalize content and advertisements. You can control the use of cookies through your browser settings, but please note that disabling cookies may impact your ability to use some features of our website.

7. Your Choices and Rights

Opting Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt out by following the unsubscribe instructions in our emails or contacting us directly.
Accessing and Updating Your Information: You have the right to access, correct, or delete your personal information. To request access to or modification of your data, please contact us at [contact email].
Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make changes, we will post the updated Privacy Policy on our website with a revised "Effective Date." We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Clean Slate Mover
Beverly, MA 01915
781-214-8788
admin@cleanslatemover.com